Privacy Policy

This Privacy Policy ("Policy") describes how peso999 ("peso999," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "Player") who access or use the peso999 online gaming platform, website, and related services (collectively, the "Platform").

peso999 is committed to protecting your personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. We take our obligations as a personal information controller seriously and have implemented appropriate technical, organizational, and administrative safeguards to protect your data.

By registering an account on the peso999 Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions.

peso999 collects the following categories of personal data from users of the Platform:

2.1 Identity & Registration Data

2.2 Financial & Transaction Data

2.3 Technical & Usage Data

• IP address, device type, operating system, browser type and version
• Pages visited, features used, time spent on the Platform
• Login timestamps, session data, and access logs
• Geolocation data (country/region level, for compliance purposes)
• Cookies and similar tracking technologies (see Section 9)

2.4 Communications Data

Records of your communications with peso999 customer support, including live chat transcripts, email correspondence, and any feedback or complaints you submit. This data is retained to improve our service quality and resolve disputes.

peso999 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically: Through cookies, web beacons, and similar technologies when you access and use the Platform (see Section 9 for full details).
• From third parties: From identity verification service providers, payment processors (GCash, Maya, Philippine banks), fraud prevention services, and analytics providers — all of whom are bound by appropriate data processing agreements.
• From public sources: Publicly available information used for KYC and AML compliance purposes, such as government watchlists and sanctions databases.

peso999 uses your personal data for the following purposes:

• Account Management: Creating, maintaining, and securing your peso999 account; verifying your identity and age (21+ requirement); processing your login and account settings.
• Platform Operation: Providing access to games, processing bets, calculating and crediting winnings, and delivering the core gaming experience.
• Financial Processing: Processing deposits and withdrawals in Philippine Peso (PHP) via GCash, Maya, and Philippine bank transfers; preventing payment fraud; maintaining accurate financial records.
• Legal & Regulatory Compliance: Fulfilling our obligations under the Philippine Data Privacy Act, Anti-Money Laundering Act, and applicable gaming regulations; conducting KYC and AML checks; reporting to regulatory authorities as required by law.
• Responsible Gaming: Monitoring gaming activity to identify signs of problem gambling; enforcing deposit limits, session limits, and self-exclusion requests; protecting vulnerable players.
• Customer Support: Responding to your inquiries, resolving disputes, and improving our support services.
• Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, and other illegal activity.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent and subject to your right to opt out at any time.
• Platform Improvement: Analyzing usage patterns and player behavior (in aggregated, anonymized form) to improve the Platform's features, performance, and user experience.

Under the Philippine Data Privacy Act of 2012, peso999 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account registration, game operation, and payment processing — is necessary for the delivery of the peso999 service.
• Legal Obligation: Processing required to comply with applicable laws, including KYC/AML obligations, age verification requirements, tax reporting, and regulatory reporting to PAGCOR and other authorities.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

peso999 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya/Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and other Philippine payment service providers — for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who assist us in verifying your identity and screening against sanctions and watchlists.
• Technology Service Providers: Cloud hosting providers, game software providers, customer support platform providers, and analytics providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where disclosure is required by law or court order.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required in connection with the investigation or prosecution of criminal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of peso999's business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

peso999 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, peso999 will securely delete or anonymize your personal data in accordance with our data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes.

peso999 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the peso999 Platform is encrypted using 256-bit SSL/TLS encryption. Sensitive data at rest, including payment information and government ID data, is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to peso999 personnel and authorized third parties who have a legitimate need to access it. All access is logged and subject to regular review.
• Password Security: User passwords are stored using strong one-way hashing algorithms. peso999 staff cannot view your password in plain text.
• Two-Factor Authentication: peso999 supports and encourages the use of two-factor authentication (2FA) for account access to provide an additional layer of security.
• Regular Security Audits: peso999 conducts regular security assessments, penetration testing, and vulnerability scans to identify and remediate potential security weaknesses.
• Incident Response: peso999 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected users within the timeframes required by the Data Privacy Act.

peso999 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool settings. Disabling these may affect your experience.
• Analytics Cookies: Collect anonymized data about how users interact with the Platform to help us improve performance and usability. Used only with your consent.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. Used only with your explicit consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling strictly necessary cookies will prevent you from using the Platform. For detailed information on managing cookies in your specific browser, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by peso999:

• Right to be Informed: The right to be informed about how your personal data is collected, used, and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data peso999 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

The peso999 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. peso999 does not knowingly collect personal data from individuals under the age of 21.

If peso999 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate action in accordance with our age verification procedures and applicable law.

If you are a parent or guardian and believe that your child under 21 has provided personal data to peso999, please contact us immediately at the details provided in Section 14 so that we can take prompt action.

Some of peso999's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, peso999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.

Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. peso999 will not transfer your personal data to a country that does not provide adequate protection without your explicit consent or without implementing appropriate safeguards.

peso999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When we make material changes to this Policy, we will notify registered users via email or through a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

peso999 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:

We are committed to resolving all privacy-related inquiries promptly and transparently. All requests submitted to our DPO will be acknowledged within 3 business days and resolved within 15 business days, in accordance with NPC guidelines.